Troubleshooting: I didn't receive an invite email

If you were added to the organisation, but haven't received an invite to your email after 20 minutes then try the following to troubleshoot the issue:

1. Check your junk mail / spam folder
2. Ask the organisation owner to send you a new invite to the same email address and double-check the email address is entered correctly (give the email 20 minutes to arrive - some email servers will delay email from new accounts for up to this long)

If you still haven't received an email please reach out to us using the form you can access through the chat icon at the bottom right of this page, or at support@goalspot.io (please include your organisation name and the email address the invite was sent to in your message).